Your Safety

What is TRCH Doing for Patient Safety?

TRCH has a specialized multidisciplinary group called the Patient Safety Council that oversees patient safety.

  • This group oversees the implementation of the National Patient Safety Goals, which are administered by The Joint Commission. These goals are designed to prevent medical errors and to keep communication open and the environment free of hazards.
  • TRCH has adopted the SPEAK UP program to get patients and families involved in patient safety.

What Can You Do to Help Patient Safety?

  • Speak up if you have questions or concerns. If you don't understand an answer, ask us again.
  • Pay attention to the care you receive. Confirm that you're getting the right treatments and medications from the right healthcare professionals.
  • Educate yourself about your diagnosis, the medical tests you are undergoing, and your treatment plan. Find out why it helps you and what you can do.
  • Ask a trusted family member or a friend to be there for you. Sometimes it is hard to remember all of your questions or the answers that you are given.
  • Know what medications you take and why you take them. Medication errors are the most common healthcare errors.
  • Use a hospital, clinic, surgery center, or other healthcare organization that is evaluated against established state-of-the-art quality and safety standards.
  • Participate in all decisions about your treatment.

Whom Can I Contact If I Have Patient Safety Concerns?

You can share your concerns or suggestions with your nurse, the charge nurse, the clinical manager of the department, or the nursing supervisor. The leadership at TRCH wants your participation in patient safety. Please be an active part of our team. Together we can maintain a safe and therapeutic environment.

Useful Phone Numbers

Patient Registration
541-472-7160

Billing Information
541-789-4111

General Information
541-472-7000

Gift Shop
541-472-7112

Cafeteria
541-472-7000

Espresso Bar
541-472-1024