Providing and measuring quality care
Asante is committed to providing the highest quality care possible for our patients. Hospitals often discuss quality by referring patients to studies, safety data and reports from third-party organizations.
Measuring quality
We are continually measuring several aspects of patient care to ensure that we aren't just talking about quality, but also consistently providing it. To that end, Asante has focused on three, local priorities:
- Reducing patient harm.
- Reducing readmission rates.
- Improving patient satisfaction.
Our efforts include measuring processes and their results on a monthly, weekly and even daily basis. For example, if a patient falls, we assess how it happened and use that analysis to prevent future accidents.
In addition to our own quality initiatives, Asante also participates in many national quality programs including accreditation with DNV GL Healthcare.
Quality focus leads to better care
Our commitment to quality care has truly benefited our patients. Asante has been recognized with numerous quality awards including:
Awards & Recognition
Transparency and accountability to our community
Honesty and transparency are vital to excellent care. We want patients, employees, physicians, and our entire community to hold us to these principles so that we continuously improve the health and well-being of the people we serve. Being accountable to our patients and community is essential to earning your trust and building a reputation for excellence. Accountability means making the right clinical and managerial decisions, managing resources efficiently, and measuring our performance against state and national benchmarks.
Patient safety measures
Quality
Our dedicated physicians, nurses and staff are always striving for continuous improvement—and data constantly presents new quality targets to aim for. Our three hospitals’ CY2024 data includes the following, with values less than one indicating performance better than expected: Rogue Regional Medical Center - 0.463 (CLABSI), 1.526 (CAUTI), 0.978 (SSI), 0.140 (MRSA), 0.168 (C. Diff.); Three Rivers Medical Center - 0.558 (CLABSI), 2.862 (CAUTI), 0.538 (SSI), 0.803 (MRSA), 0.241 (C. Diff); Ashland Community Hospital - N/A (CLABSI, CAUTI, MRSA), 0.580 (SSI), 1.016 (C. Diff.). National averages include: 0.651 (CLABSI), 0.540 (CAUTI), 0.831 (SSI), 0.719 (MRSA) and 0.401 (C. Diff.).
N/A - too few patients for comparisons.
Safety
At Asante, our top priority is the safety of our patients and staff. Our culture encourages reporting safety concerns in a timely and efficient manner. We continually focus on eliminating preventable events by developing programs and sharing resources to achieve the best possible outcomes. Our three hospitals’ 2021-2023 data for number of occurrences per 1,000 patient discharges includes the following: Rogue Regional Medical Center - 0.125 (object left in patient’s body), 0.374 (patient falls and injuries); Three Rivers Medical Center - 0 (object left in patient’s body), 0 (patient falls and injuries); Ashland Community Hospital - 0 (object left in patient’s body), 0 (patient falls and injuries). National averages include: 0.014 (object left in patient’s body) and 0.384 (patient falls and injuries).
