Notice about Novel Coronavirus (COVID-19) - Asante


All Oregonians 12 and older are eligible to receive a COVID-19 vaccine. Vaccination is the safest, most effective and reliable way to keep yourself, your family and the community healthy and safe.

Get Vaccinated


Asante offers in-house testing for COVID-19 for patients who are admitted to one of our three hospitals. The turnaround time on test results is often within 24 hours.

Asante is currently operating COVID-19 specimen collection sites in Grants Pass and Medford. The turnaround times for test results vary from 1 to 14 days depending on priority. You must have a doctor's order (call your doctor, visit an Urgent Care Clinic or schedule an Urgent Care Video Visit through MyChart) and bring it with you. Directions to the site will be given to you by your doctor. You may also get driving directions here: Grants Pass Collection Site, Medford Collection Site.

How to get care

COVID-19 symptoms that may occur 2-14 days after exposure to the virus include coughing and shortness of breath, or at least two of the following: fever, chills, repeated shaking with chills, muscle or body aches, headache, runny nose, nausea, diarrhea, sore throat, or new loss of taste or smell.

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Monoclonal antibody infusion treatment

Our monoclonal antibody infusion clinic is currently open at Asante Ashland Community Hospital to treat COVID-19 patients who are at high risk for progressing to severe COVID-19.

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Actualmente se encuentra funcionando en Asante Ashland Community Hospital una clínica de infusión de anticuerpos monoclonales para tratar a pacientes con COVID-19 que presentan un riesgo alto de desarrollar COVID-19 grave. Llame a su profesional de la salud de atención primaria a fin de ser remitido para recibir los servicios de infusión.

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Visitor restrictions

Visitor restrictions are in effect to protect our patients and visitors while COVID-19 remains a public health threat.

Hospital Visitor Policy

Clinics Visitor Policy

Temporary closures

Resuming care for non-emergent and elective procedures

As of May 1, 2020, Asante met Oregon state guidelines to resume non-emergent and elective procedures at our hospitals at no more than half of our pre-COVID-19 capacity. Beginning on June 1, 2020, Asante may operate at up to full capacity so long as state guidelines are met.

This is welcome news for patients whose care may have been postponed due to the COVID-19 pandemic. Depending on capacity restrictions, we may still need to prioritize non-emergent and elective procedures based on whether a continued delay will have an adverse medical outcome for a patient.

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Community vaccination information and resources

Knowledge is power. Explore our educational videos and promotional materials to help our community learn more about the COVID-19 vaccines.

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Why the COVID-19 vaccine is important

Common questions

When should I get care?

If you have COVID-19 symptoms that are not manageable at home, contact your provider, visit an Urgent Care Clinic or request a Urgent Care Video Visit on your mobile device with the MyChart app. For emergencies, call 911.

If you have a minor cold, there is no need to seek care or testing for COVID-19.

The severity of COVID-19 symptoms can range from very mild to severe. Most cases of the respiratory disease are mild, like a common cold. People who are older or have existing medical conditions such as heart disease, asthma or diabetes may be at a higher risk for serious illness.

Should I be treated at home or in a hospital?

Most cases of the COVID-19 infection are mild and can be self-treated at home.

Medical treatment at hospitals is limited to relieving symptoms. There is currently no vaccine or anti-viral medication available to treat COVID-19.

How can I stay well?

You can reduce your risk of becoming infected by COVID-19 by following these guidelines:

  • Wear a mask while in public.
  • Increase hand washing with soap and water.
  • Avoid contact with people who are sick.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Clean and disinfect frequently touched objects and surfaces.
  • Avoid sharing dishes, glasses, bedding and other handheld items like pens.
  • Stay home from work, school and events at the first sign of illness.
  • Cover your coughs and sneezes with your elbow or a tissue.

How can I help?

Give BloodPlease give blood

The effects of COVID-19 are having an enormous impact on the blood supply in Southern Oregon, as well as across the country.

This shortage will ultimately affect our patients — the very people who rely on us to provide them with the best care possible.

The need for blood is urgent. Please encourage your family and friends to donate blood if they are healthy and able.

Go to American Red Cross to schedule an appointment in your area.

Prevention tips

Covid-19 Prevention CDC tips for prevention Hand washing guide Face covering guide

COVID-19 Assessment Tool

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