Matthew Hiesterman, DO

Matthew Hiesterman, DO

Patient Rating
4.82 / 5 (Based on 57 reviews) Read Patient Experiences

General Surgery

  • Accepting new patients

Services offered

Wound Care

Locations

Asante General Surgery – Ashland
560 Catalina Dr. Suite 100
Ashland, Oregon 97520
Main: (541) 201-4850

About this provider

Life in a small Montana town provided up-close health care experiences for Matthew Hiesterman, DO. Meeting the physicians who shared an office building with his father who was a dentist, Dr. Hiesterman learned early the importance of relationships. Both Dr. Hiesterman and his twin brother became surgeons.

“I remember being fascinated by the teaching skeleton in the doctor’s closet. I still find anatomy really interesting. It’s satisfying to treat an underlying disease and really help someone. There is an art to it as well.”

Dr. Hiesterman completed a doctor of osteopathy program and then general surgical residency. He practices a wide array of surgical interventions using minimally-invasive techniques and endoscopy. Additionally, Dr. Hiesterman serves as the medical director of the wound and hyperbaric treatment center at Asante Ashland Community Hospital.

Valuing perseverance in addition to compassion, Dr. Hiesterman, believes in treating each patient as an individual. “I help my patients understand their symptoms and condition, and, what I can do to help them. That is the heart of it all. Going the extra mile to build that understanding is really important to me.”

With his wife and children, Dr. Hiesterman enjoys the outdoors, with his children’s activities filling much of the time. He enjoys cooking healthy meals for his family.  

Education and training

Education

Augsburg College, Minneapolis, Minnesota, B.A. Biology
Midwestern University, Glendale, Arizona, M.S. Biomedical Science
College of Osteopathic Medicine of the Pacific—Western University of Health Sciences, Pomona, CA, D.O., Medical School

Residency

Good Samaritan Regional Medical System, Corvallis, Oregon, General Surgery Residency

Certifications

American Osteopathic Board of Surgery

I like to take a little longer during office visits to form relationships with my patients. I work to develop trust and rapport so we can achieve the best outcomes together.

Patient experiences

October 30, 2022
The doctor goes above and beyond!
October 20, 2022
The whole facility staff
September 12, 2022
All that I contacted
September 04, 2022
The entire staff was excellent. My appointment was set up quickly and Anna Lisa was very friendly and efficient and made sure I was comfortable during my very short wait to see the doctor.
August 24, 2022
Quit sending these goddamn surveys every time I do something!
August 24, 2022
Matthew
August 04, 2022
Dr Hiesterman is always attentive, knowledgeable and relatable. I highly recommend him.
August 04, 2022
Yes, Dr Heisterman
July 18, 2022
Dr Matthew Hiesterman
July 01, 2022
Everyone I delt with
July 01, 2022
Dr. Hiesterman, not only is he an exceptional surgeon, but as a professional, he explains procedures and surgery, so that you can understand what he has accomplished with his medical skills. His bed side manners are the best I have every encountered with any doctor, he is one amazing and modest man. wish there were more like him available to patients. thank you Dr. Hiesterman for being there when I needed your skills to correct my medical condition.
June 28, 2022
John, Chris, Allison and the discharge nurse but I can't recall her name.
May 16, 2022
Dr. Heisterman is a very nice physician and highly communicative.
May 13, 2022
The whole staff was just incredible to me. I had a surgery that was mentally hard on me to no end. The staff made it ok for me. Both the nurse and the dr made me feel better through the process The rest of the office staff was just as good. So so polite and cheery
May 09, 2022
The doctor showed the x-rays and explained everything very well. He was very patient with my questions and respectful in every way. I appreciated his knowledge and manners. Thank you so much.
May 04, 2022
Him and his staff were absolutely amazing to me
April 22, 2022
Kristi, sorry don't know her last name.
April 01, 2022
My whole team did an excellent job. ,
March 30, 2022
Dr Heisterman
March 02, 2022
Doctor Hiestermann performed a successful [service] for me. He and his staff provided the very best of care. My thanks to one and all.
January 21, 2022
The pre-op nurses made me feel very comfortable, the Doctor gave me ease with his manner and the anesthesiologist gave me much info of what to expect.
January 17, 2022
The assistant set up my appointment immediately. When I went the doctor was informative and had a good bedside manner. Plus he fixed my [diagnosis].
January 13, 2022
From telephone staff to in office team and especially Dr.Hiesterman, the care is utterly excellent.
December 13, 2021
The whole surgical experience was excellent, from admission to same day discharge.
November 16, 2021
Have only had initial consultation so far, but receptionist, PA, and physician were all focused on providing quality care. There was no waiting in the reception area, and physician was prompt as well.
November 10, 2021
Dr. Heisterman --outstanding!Dan, the assistantWendy at the front desk
November 02, 2021
When I had concerns following my appendectomy I talked about them to Dr. Hiesterman's medical assistant (Dan?). He was patient, kind, and helpful. He got right back to me with changes in my medications and suggestions about mitigating my conditions. Dr, Hiesterman was great about answering my questions.
October 28, 2021
great surgeon
September 22, 2021
Dr Hiesterman is an outstanding surgeon!Professional, courteous and thorough!
September 15, 2021
Dr. Heisterman exceeded my expectations. He was kind, concerned and took ample time with me. I felt seen and cared for. Whereas some doctors appear to view you impersonally, I felt the humanness of his care. I highly recommend him.
August 29, 2021
Emergency room care was great as was most everything else, except for maybe the EPIC system
August 27, 2021
the Dr Mathew heistermen
August 04, 2021
Everyone I dealt with
July 31, 2021
Dr Heisterman and his MA Daniel, as well as PSR Jen [NAME] who answered my original call were all outstanding and deserve my deepest gratitude.
July 28, 2021
Overall interface was professional , personal and seamless generating high confidence and high comfort.
July 22, 2021
Dr Hiesterman spicifically and all the staff and others involved were the best I've ever dealt with and appreciate the success from the attention to details that created the end results! Cortney, Chris, and can't remember names of the others that were so kind and attentive but they all deserve recconition!
July 22, 2021
The entire staff.
July 04, 2021
The procedure I scheduled tends to cause concern for men in their 50s. Dr. Hiesterman and his team were excellent with providing relevant information regarding the preparation, procedure, and aftercare. As for the day of procedure, staff, from reception to nurse who escorted me out, were kind and did a great job to minimize my anxiety. Lastly, I had made a scheduling error and showed up a week early to my appointment. Staff and Dr. Hiesterman managed to re-arrange schedules and fit me in.
June 10, 2021
Dr [NAME] always exceeds my expectations by his concern for my well being and proactive stance. His referrals have been excellent, and my gall bladder surgery with Dr. Heistermann was excellent.
June 09, 2021
The nurses were definitely outstanding, from being helpful and having a great attitude.
May 20, 2021
Dr. Hiesterman and the whole staff I have dealt with. Couldn't ask for better care!
May 04, 2021
everyone was great
April 16, 2021
In this COVID environment, I took great peace of mind that I was able to get an appointment quickly with Dr. Hiesterman. The receptionist was very caring of my concern, as was Dr. Hiesterman.
April 16, 2021
Dr. Hiesterman is incredible. I cannot say enough about him. Best. Doc. Ever.
March 29, 2021
All support staff and the Doctor were very good in taking care of me.
March 12, 2021
Gloria was fabulous! Very attentive and helped get me scheduled for surgery
March 08, 2021
No opportunity to know the abilities of the people in reception. They were gracious and responsive, but our interaction was routine.
March 07, 2021
Dr Heisterman was very easy to talk to, he listened well and responded knowledgeably and compassionately to my concerns. I liked that I felt like an equal partner in my own healthcare.
March 04, 2021
Office staff were rxceptional.
February 22, 2021
I really appreciated that Dr. Hiesterman and Gloria A. answered any questions I had very promptly. I felt comfortable and well-cared-for during my entire treatment.
February 11, 2021
The person who greeted and checked me in at the door of ACH; the fellow behind the front desk who helped me with kiosk; Laura, the nurse in surgery; David and TJ, the nurses in charge of my sedation; Amanda, Dr. Hiesterman's assistant. All had excellent patient-person skills; I spent the most time with Laura, and she was outstanding. Competent, friendly, articulate.
February 11, 2021
I always felt very well taken care off. Thank you.
January 30, 2021
Dr. Heisterman was and is an outstanding doctor. He made me feel safe, regarded well, concerned and cared for. He treated me with kindness and respect and he was transparent in his care never leaving me with questions or problems or concerns. He went out of his way to address my concerns. The staff at Ashland community hospital - nurses, CNAs, desk clerks, kitchen staff, and environmental services all provided the most excellent care. I felt respected, cared for, listened to, and that they went above and beyond to make my healing and wellness their priority.
January 27, 2021
Dr. Histermine provided excellent care and bedside manner. He was very knowledgeable regarding my questions and provided thorough information in response.
December 16, 2020
Dr. Hiesterman is just a [ ] good doctor who cares about his patients.
December 11, 2020
Ali the ICU nurse
November 19, 2020
All staff involved in my scheduling appointments, visiting the office, getting a surgical procedure, and follow-up have been outstanding.
November 12, 2020
Dr. Heisterman is a wonderful doctor. I highly recommend him.
October 16, 2020
wendy who answer the phone but its a great office all around
October 12, 2020
all
October 09, 2020
Everything and everyone was great
September 03, 2020
Doctor was very caring and concerned. Very easy to sit with.
August 11, 2020
I really liked Dr. Hiesterman DO. He was very pleasant and after the exam we chatted for a few minutes.
July 08, 2020
Dr. Hiesterman is terrific! It's now 4 weeks since my hernia surgery and recovery has gone with out a hitch. Thank you!!!Also thanks to Gloria in his office for her patience and assistance. The OR staff and nurses were fantastic as well; from admission to discharge, everyone did their best to be professional and reassuring.
June 12, 2020
Kindra in Admissions was very efficient and kind. Yana - my primary nurse once I went downstairs and was being prepared for surgery couldn't have been better. She was thorough, extremely caring and immediately put me at ease. I felt well taken care of.
June 11, 2020
I only had this one instance with you folks, but Laura assisted my intake prior to surgery and was both efficient and delightful. She made the day much easier.
June 10, 2020
The ER staff was excellent! Also, Dr. [ ] (my general surgeon) was great! He was very supportive since I had to be alone in the ER and going into surgery without my husband. Dr. Kim explained in detail how he would accomplish the surgery technique ( with Covid-19 protocols). He was so kind and gave me confidence that all was going to be alright. I went into surgery with confidence and reassurance. I feel Ashland Community Hospital always does their very best no matter the level of service that is being given. I am most grateful for the care received there.
April 12, 2020
Due to the Coronavirus, my surgeon was also handling some of those patients, yet he made time for me quickly.

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As the largest health care provider in nine counties, Asante provides comprehensive medical care to more than 600,000 people throughout southern Oregon and northern California. Our facilities include Asante Ashland Community Hospital in Ashland, Asante Rogue Regional Medical Center in Medford, Asante Three Rivers Medical Center in Grants Pass, Asante Physician Partners and additional health care partnerships throughout the region.

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