Billing and payment

Asante makes it easy to manage and pay your bill through MyChart, our secure automated phone system, or the secure payment link included in an Asante billing text message.

For your security and convenience, we encourage you to use MyChart or our secure automated phone system to make payments. These options help protect your financial information, support payment accuracy, and are available 24 hours a day, seven days a week.

• Pay your bill securely online or by phone.
• View your statements and detailed billing information in MyChart.
• Receive text message reminders about outstanding balances.
• Save a payment method to your MyChart account.
• Set up payment arrangements easily and conveniently.

Manage your account online

For the fastest and most convenient service, visit asante.org/mychart. Through MyChart, you can view and pay your bills, review account details, and set up payment arrangements without needing to call.

Pay using our automated phone system 

Call (541) 789-4111 or (888) 608-7632 and select option 1 to make a secure payment through our automated phone system. This service is available 24 hours a day, seven days a week. 

The Asante Patient Financial Services team can also assist with:

• Understanding your bills.
• Insurance billing questions.
• Exploring payment options to resolve your account.

Pay your bill via text message 

Easily manage and submit secure payments to Asante via text messages from MDpay

• Pay your bill online, anywhere.
• View your invoices and detailed bill information.
• Reminders for outstanding balances.
• Save payment method to your account.
• Set up payment plans.

For questions concerning your Asante account, contact us at:

Online: asante.org/mychart

Automated phone payments: (541) 789-4111 or (888) 608-7632, available 24/7

Mail: Patient Financial Services, P.O. Box 4749, Medford, OR 97501

Representative phone hours:

Monday–Friday, 8 a.m.–4:30 p.m.

Use Asante MyChart to schedule appointments, message your doctor, and access your health information, including your medications, test results, appointments and bills.