Atrio Health Plans will be out of network effective Jan. 1, 2026.

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Contact us

The Asante patient billing office can assist you with:

  • Understanding your bills.
  • Insurance billing questions.
  • The collection process.
  • Exploring payment options to resolve your account.
  • Financial Assistance.

Asante Patient Financial Services office

For questions concerning your Asante account, contact us at:

By Phone: (541) 789-4111 or (888) 608-7632

Online:

Asante.Org/MyChart

Mail: Patient Financial Services, P.O. Box 4749, Medford, OR 97501

Phone hours:

Monday – Friday, 8:30 a.m. to 4:30 p.m.