Medical records
Your rights regarding your medical records
The federal privacy regulations give you many rights regarding your medical records. They include:
- The right to an accounting of certain disclosures of your medical information in the six years prior to the date of your request.
- The right to inspect and obtain a copy of your medical information.
- The right to receive confidential communications of your medical information by an alternative location.
- The right to request an amendment to your medical record.
- The right to submit a complaint to this hospital about how your medical information is used or disclosed.
To request medical records please use our online form or print and complete the appropriate authorization form linked below. Printed forms may be returned by fax, mail, email or delivered to the hospital or facility where you received service. For other questions about medical records, call the phone number below at the location where you received service.
For a patient or designated personal representative to request a copy of medical records:
Paper forms:
Medical records request — english
Solicitud de registros médicos — español
Online forms:
Request medical records
Solicitud de registros médicos
To authorize Asante to release a copy of records to someone other than you or your personal representative:
Authorization to Release/Disclose Protected Health Information — English/Spanish
Medical Records email address: ROI@asante.org
Asante Ashland Community Hospital
Health Information Services
Phone: (541) 201-4070
Fax: (541) 488-7413
Mailing address:
Medical Records Department, 280 Maple St., Ashland, OR 97520
Asante Rogue Regional Medical Center
Health Information Services
Phone: (541) 789-4206
Fax: (541) 789-4510
Hours: Monday – Friday, 8 a.m. to 4 p.m.
Mailing address:
Medical Records Department, 2825 East Barnett Rd., Medford, OR 97504
Asante Three Rivers Medical Center
Health Information Services
Phone: (541) 472-7133
Fax: (541) 472-7129
Mailing address:
Medical Records, 500 SW Ramsey Ave., Grants Pass, OR 97527
Asante Rogue Regional Medical Center
Behavioral Health Unit
Phone: (541) 789-4222
Fax: (541) 789-5932
Hours: Monday – Friday, 8 a.m. to 4 p.m.
Mailing address:
Behavioral Health Unit, 2825 East Barnett Rd., Medford, OR 97504